• The first ray of dawn, the first drop of rain, the first hint of a chocolate cake with the whiff of vanilla. I think it is the newness of things that acts like a magnet dragging my attention to something different.

    I’ve always been a gizmo freak and my children say that if I’d been born a generation later, they wouldn’t have been born at all! It was perhaps the confidence my father had in me an 8 year old school girl who was allowed to take the new slide projector to school for a show and tell session. Now this was in the good old days when slide projectors were rarely owned by families and if they were, they were operated by none other than the Paterfamilias. This complete trust of a new gadget only served to heighten my interest and since then, I’ve always been fascinated by new technologies. Anything that makes a job easier, faster and more accurate.

    When computers first made their mark in our world, they were restricted to those huge big IBM machines that needed colder than cold comfort to operate and had punched sheets and all kinds of coded language which made computer scientists demi gods. It was the Personal Computer that not only revolutionised technology but revolutionised life and for a while every second child was doing computers.

    Doing computers was something all families announced with pride little knowing that most children just fiddled around on the key board staring at the monitor either playing games or talking to friends – but they were busy all day long doing “computers!” So when I wanted a computer my then six year old niece who had one of her own asked me ” What are YOU going to do with a computer?”

    Well what was I going to do with a computer? I honestly didn’t know because at that time I’d much rather have had an electronic typewriter but was discouraged from buying one by the typewriter salesman who told me that I’d get much more use out of a computer.

    And I did get a computer not knowing what I’d do with it. But I did a lot. I learnt how to operate a 486, a huge bulky desk top that seemed like the Hulk and soon mastered the keyboard and operations that let me send out emails. I made power point presentations, played solitaire and Tetris, was hooked on for a while onto the Prince of Persia, helped run a business with my “computer” skills and eventually became so addicted that one day without a computer was like a day of fasting.

    When I graduated to an iPad, I didn’t know what I’d do with it but once again I’m surfing the net, writing emails, playing Bridge and generally relaxing in the comfort of my bed and doing my own thing in my own time with my iPad.

    So basically why do I want an ASUS TransformerBook T100? I honestly don’t know.

    But one thing I do know – I want it just because it is new, it is shiny, sleek, slim and sophisticated.

    And learning to operate another gadget will be another challenge I’d love to face!

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  • Honestly, I’m getting sick of being a whiner but what else can I do?

    Croma’s Customer Care that  doesn’t Care

    Last month we took on the task of fixing our windows which needed to be fixed  since some of them didn’t open and those that did, didn’t close. But with technology being what it is, we were told that we had to have the exact dimensions of the AC that we wanted fitted  before we could order the window frame.
    Now the whole world has shifted to wall mounted split Airconditioners save our building which has forbidden it on the grounds that it ruins the elevation. It must be said though at our height on the 23rd floor only the birds will be able to see the unsightly unit, but being law abiding citizens unlike many in our building who have happily removed columns and beams to accommodate their designer’s fancies, we went and purchased a Carrier Window AC. We chose Carrier because it has a body that doesn’t corrode and will be able to withstand the cruel monsoon winds that lash us every year.

    Hubby Dear is very particular from which store we purchase stuff and the current store of choice is CROMA. So we went and purchased the AC from CROMA and left it on the floor till the window frame was ready. Now comes the interesting part.

    After one call to send a service engineer failed, I called the service centre once more to make a request to fix the AC. After patiently disclosing my name, address  and 18 character Invoice number, I was told that their application was down and I could only find out the status of my request after an hour.

    Now I told the lady I didn’t want to know the status – I only wanted to make a request for the technician to fix the AC and that she should record it as such. Once again I was told to call an hour later to find out the status of my call……

    Am I wrong to whine?

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  • Consumer habits and shopping patterns change with age and needs. Naturally who is interested in buying things one doesn’t want?

    So as a young school girl my major concern was to buy a 5p chewy caramel toffees at the end of the bus ride or a 10p packet of singchana on the way home from school. Of course my tastes and needs changed over the years and since I got married over 30 years ago and as for 5p and 10p, they don’t exist in the real world.  I find that my purchases have swung from baby bottles to wedding saris and I’ve shopped from streetside vendors and high end stores with equal comfort and enjoyment.

    The only pattern that I can see that has developed in my shopping is that I shop according to convenience – that is the convenience of others – When I was newly married, I left the shopping to the servant who knew more about housekeeping and shopping than I did, restricting my purchases mainly to books,clothes and some odds and ends. When the children came along my shopping revolved around their needs and I had to shop according to their schedules – while they were asleep or away at school or while dropping them off to school or picking them up from some class.

    Now I find that most of my shopping is on line supposedly in the comfort of my home and at my own time. However, I find that online shopping is not always that convenient as it sounds. For starters, very often I find that the product I want is not on the list of the online store. I also find that the delivery time slot is not always convenient and worst of all, the delivery boys invariably short change you stating that they don’t have change.

    And when I look back, I find that my local banya always delivers what I want within minutes of my calling him. He gives me credit so I don’t have to fish out my wallet when my hands are full of flour. My local chemist, fruitwallah, doodhwallah and muttonwallah all home deliver so why am I so thrilled with online shopping?

    Is it really so different from ordering on the phone?

    Not really.

    I find myself going back to my banya, bhajiwalla and fruitwalla. Of course I still like to shop online but that is largely when the stores are closed and I can’t call up any vendor to deliver!

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