Twenty- five Seven

Why SIEMENS is not a good option for a washing machine

September 13, 2014

Siemens logo (Photo credit: Wikipedia)

Siemens a leading engineering company?

A few months ago I met a Siemens’ engineer at a social function . I told him how happy I was using their washingmachine. He was quite surprised. Apparently was scared to tell people he worked at Siemens because all he got was brickbats instead of compliments. Little did I realise then that it wasn’t going to be long before I joined the ranters and ravers about Siemens’ pathetic Customer Service

My Siemen’s washing experience

I have been using a Siemens Washing Machine for two years now. I used an IFB washing machine for 15 years . I changed it because it was really old and was told that old machines were not energy efficient.

I chose a Siemens because I was convinced that German engineering was superior. I also thought its customer service would be impeccable. Today I discovered that Siemen’s Customer Service is pathetic. In fact, if I were to rank companies in terms of Service, I would put Siemens very close to Vodafone which tops my list of companies I love to hate.

More gadgets =More complaints!

My number one pet hate is Vodafone which is simply appalling in every respect. The network is pathetic and the promised bandwidth is never forthcoming. From only 5 minutes of 3G every day, I have begun to notice yet another letter H . I still have to figure out what kind of bandwidth this is . I am seriously disappointed. I hardly ever get 3G especially on my iPad . So I now use it only to play Mahjong or Bridge (off line since on line is a long forgotten dream)

Well, it won’t be too long to have Siemens surpass it. They have studiously ignored my request for a technician to fix things. I was told by the call center person that within 48 hours I would get a call from someone informing me of when he would be coming. It is now 72 hours and my clothes are piling up and there is not even the remotest sign of a technician calling.

I am now seriously beginning to regret changing over from IFB whose customer service was impeccable and Service Engineer a familiar face in the neighbourhood.

I am posting this on Write Tribe ProBlogger September Challenge
So the Universe Does Listen

September 13, 2014

So the Universe does listen after all!

After posting up my rant and rave about not being able to establish my blog on my own custom domain which I’d bought from GoDaddy, I was about to shut down the computer when I set my eye on :

Setting Up Blogspot With Your Own Domain Name – Mediawiki.easydns.com

This seemed to be the answer to my prayers and I immediately visited the site. And lo and behold! It worked. I’ve finally got my own blog hosted on a custom domain. However, I realised that I no longer have my old blog name which was chowmiaow. I somehow loved this name as I loved my nom-de-plume and kind of feel bad to lose it along the way. I now have to figure out how I can still keep this name without having the boring sounding sunitarajwade.com as the address of my blog. Especially since I want to host my other blogs too!

Which brings me to the wonderful experience of learning that the internet has offered me and several other people who love being on a learning curve. Over the last two days I learnt a fair bit of stuff about Twitter (which I still can’t figure) and WhatsApping thanks to the #CelebrateBlogging contest I’ve joined. This is an event set up by Blogadda and involves a unique idea – collaborative creative writing.

Blogadda has set up teams from among the bloggers who have registered for this event and have given us five characters which we have to use to make up a story. Each blogger gets to write a blog post taking the story forward rather like a game of tag. It will be interesting to see how each team spins a yarn with the same characters. So over the last two days, I’ve been in touch via Twitter and WhatsApp with the other team members who happen to be more tech savvy than me. Please do read the first chapter of our story which you will find at Ankita’s blog.

Over the next few days you will find more of my team posting on their own blogs – look out for them too!

We call ourselves #The Spellbinders

This post is for Write Tribe ProBlogger September Challenge
GoDaddy – No GO

September 12, 2014
OK so this is another rant after all, in the hope that someone from GoDaddy reads this and comes to my aid.

One of the difficulties in being a self taught computer geek is that you actually realise that you don’t understand anything especially when it is technical and that learning by trial and error can have no end in sight especially when you are accessing the internet in spurts and between household chores. Before I get very generic, let me relate my latest online woes.

1. I have been writing this blog for yonks but for some strange reason I find that it is not getting the traffic it deserves.

2. After noticing a fall in traffic despite the other parameters remaining the same, I discussed this with a fellow blogger ( a younger one and an engineer at that) who told me that my problem was two-fold – the template I was using was an old one and secondly I should have a blog on my own domain and not via Blogger.

3. So I bought my own domain name on GoDaddy which I was told was the best Domain Register(er)? since they had great customer support service.

4. I find that despite several visits to Blogger and GoDaddy, I cannot figure out how to use a custom domain name for my blog.

5. The most frustrating thing is that the 24×7 helpline just doesn’t work because the phone line gets cut off the moment I give my customer name.This has happened at least five times so far.

6. There seems to be no email address to which I can ask my questions…..

7. It seems I’m just another sucker after all.

This is yet another post for the Write Tribe Pro Blogger September Challenge.
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